Terms of service



TERMS AND CONDITIONS
Last Updated: February 18, 2025

 


 

Table of Contents

  1. Introduction and Acceptance

  2. Definitions

  3. User Eligibility and Account Terms

  4. Products and Safety

  5. Orders and Payment

  6. Shipping and Delivery

  7. Subscription Terms (Auto-Renewal)

  8. Returns and Refunds (Consumer Protection Compliance)

  9. Privacy and Data Protection

  10. Intellectual Property

  11. Limitation of Liability (Enforceable)

  12. Dispute Resolution (Legally Valid)

  13. General Provisions

 


 

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Cordial Craft LLC ("Company," "we," "us," or "our"), governing your access and use of www.cordial-craft.com ("Website") and the purchase of our products.

BY USING THE WEBSITE, CREATING AN ACCOUNT, OR PURCHASING OUR PRODUCTS, YOU EXPRESSLY AGREE THAT:

  • You have read and understood these Terms.

  • You are at least 18 years old and legally capable of entering into a contract.

  • You agree to binding arbitration for dispute resolution.

  • You understand our auto-renewal policy (for subscriptions).

  • You waive your right to participate in a class action lawsuit.

  • You consent to receive electronic communications.

🔹 If you do not agree to these Terms, do not use our Website or purchase our Products.

 


 

2. Definitions

  • "Company": Cordial Craft LLC, a limited liability company organized under California law (EIN: 93-2859255), with its principal office at 4353 Park Blvd, San Diego, CA 92103.

  • "Products": Non-alcoholic beverage mixers and related products manufactured and sold by the Company.

  • "Customer" ("you"): Any person or entity accessing the Website or purchasing Products.

  • "Order": A request to purchase Products submitted through authorized sales channels.

  • "Subscription": Recurring product purchases under an auto-renewal plan.

  • "Force Majeure": Events beyond our reasonable control, such as natural disasters, pandemics, cyber-attacks, or supply chain disruptions.

 


 

3. User Eligibility and Account Terms

3.1 Eligibility

You must be:
✔️ At least 18 years old.
✔️ A resident of a jurisdiction where our Products are available.
✔️ Using the Website for personal use only (no resale without permission).

3.2 Account Terms

You agree to:
✔️ Provide accurate, current, and complete information.
✔️ Maintain account security (do not share passwords).
✔️ Accept responsibility for all activity under your account.
✔️ Notify us immediately of unauthorized account access.

🔹 We reserve the right to:

  • Verify your identity.

  • Refuse service at our discretion.

  • Terminate accounts suspected of fraud or abuse.

 


 

4. Products and Safety

4.1 Product Information

  • Our Products are non-alcoholic beverage mixers.

  • Ingredients & nutritional info are clearly provided.

  • No medical claims are made about our Products.

4.2 Safety and Storage

  • Store in a cool, dry place (68-77°F / 20-25°C).

  • Refrigerate after opening.

  • Consume by “Best By” date.

4.3 Allergens and Food Safety

  • Products are manufactured per FDA guidelines.

  • Allergen info is provided on packaging.

  • We do not guarantee allergen-free status.

 


 

5. Orders and Payment

5.1 Order Acceptance

  • Orders are subject to acceptance.

  • Prices are in USD unless stated otherwise.

  • We reserve the right to correct pricing errors.

5.2 Payment

✔️ Payment is required at checkout.
✔️ We use secure payment processing.
✔️ Accepted methods: Credit/debit cards, PayPal, and authorized third-party processors.
✔️ Price changes are effective immediately upon posting.
✔️ Late payment fees may apply if payment is unsuccessful.

 


 

6. Shipping and Delivery

6.1 Delivery Terms

  • Processing time: 1-2 business days.

  • Shipping estimates are approximate.

  • Risk of loss transfers upon delivery.

6.2 International Shipping

  • Customer is responsible for import duties and taxes.

  • Compliance with local import laws is required.

 


 

7. Subscription Terms (Auto-Renewal)

✔️ Recurring Payments: Your subscription automatically renews unless canceled.
✔️ Cancellation: You must cancel at least 3 days before renewal.
✔️ Price Changes: We will notify you 30 days in advance of any price increase.

🔹 YOUR CONSENT: By subscribing, you authorize recurring charges to your payment method until canceled.

 


 

8. Returns and Refunds

✔️ 30-day return policy for unopened items.
✔️ Refunds for damaged or defective products must be reported within 48 hours.
✔️ Return shipping fees may apply.

 


 

9. Privacy and Data Protection

✔️ We comply with GDPR and CCPA.
✔️ We collect and process data per our Privacy Policy.
✔️ Marketing emails require explicit opt-in.

 


 

10. Intellectual Property

✔️ All website content is protected by copyright and trademarks.
✔️ No license granted for commercial use.

 


 

11. Limitation of Liability

🚨 NO WARRANTIES: OUR PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES.
✔️ Company’s liability is limited to the purchase price of the Product.
✔️ We are NOT liable for indirect, special, punitive, or consequential damages.

 


 

12. Dispute Resolution

✔️ California law applies.
✔️ Binding arbitration required (except small claims).
✔️ Class action waiver: You waive the right to join a class action lawsuit.

🚨 BY AGREEING TO THESE TERMS, YOU WAIVE YOUR RIGHT TO A JURY TRIAL.

 


 

📍 Contact Us:
Cordial Craft LLC
4353 Park Blvd, San Diego, CA 92103
Email: contact@cordial-craft.com